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The Essence of Knowledge is Having it to Apply it.
Page is not authorized to be viewed
Custom Web Server Errors
Receiving an HTTP 500 error when running a script
PAGE IS NOT AUTHORIZED TO BE VIEWED
If you are trying to view your website in a browser, and you receive a 403 forbidden error, and the message "You are not authorized to view this page", it is most likely because you have not yet upload an index page to your website directory.
First, make sure that you have uploaded your site to our servers. If you have uploaded your site, make sure you have uploaded the pages into the correct directory. By default, ftp accounts allow you to ftp in your user directory. You must upload your site, however, into your website directory folder, which has the same name as your domain name.
Once you have uploaded your site into the correct directory, you must have the homepage of your site titled with any of the following names and extensions:
If you are still having difficulty, be sure that your nameservers have been updated to the zeWEBHOST nameservers:
CUSTOM WEB SERVER ERRORS
By default, your website uses the built-in error pages included in the IIS Web server.
You can setup custom error pages in your hosting control panel by navigating to Websites & Domains tab > Virtual Directories:
Click Error Documents tab and click the required error document in the list.
- To use the default document provided by IIS for this error page, select Default in the Type menu.
- To use a custom HTML document already located in the error_docs directory in the virtual host directory of the domain, select File in the Type menu and specify the file name in the Location field.
- To use a custom HTML document located in a directory other than error_docs on a domain, select URL in the Type menu and enter the path to your document in the Location field. The path should be relative to the virtual host root (that is,
For example, you have created a file forbidden_403_1.html and saved it in the my_errors directory located in the httpdocs. To use this file as an error document, you need to type the following path into the Location field: /my_errors/forbidden_403_1.html.
Note: You can use a connection over FTP or File Manager in the Panel to upload your custom error document to the server. By default, all error documents are stored in the /vhosts/your-domain.com/error_docs/ directory (located in C:\InetPub by default).
RECEIVING AN HTTP 500 ERROR WHEN RUNNING A SCRIPT
To receive more useful information when receiving a HTTP 500 error from a script, try disabling Friendly HTTP error messages in Internet Explorer:
1. From the Tools menu, select Internet Options.
2. Select the Advanced tab at the top.
3. Under Browsing, clear the box next to "Show friendly HTTP error messages" and click OK.
You will now receive the actual error message returned from the script.